We’re going to kick off 2011 with a focus on the essentials to building online loyalty and increasing customer retention, both of which have a direct impact on profitability. Knowing what can help to create a loyal online following is a key for online marketers and over the next couple of weeks, we will be taking a look at some trends, tips and examples of the companies that seem to be doing it right. (more…)
David LusskyJanuary 5, 2011